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| Q: |
How do I purchase a hard drive with Bulk Data Encryption (BDE) technology? |
| A: |
To purchase a hard drive with BDE, the correct part number must be selected / purchased. The distribution part numbers are listed below.
| 7K200 series: |
7K250 series: |
| 0A53066 - 80GB |
0A53398 - 60GB |
| 0A53067 - 100GB |
0A53397 - 80GB |
| 0A53068 - 120GB |
0A53390 - 100GB |
| 0A53069 - 160GB |
0A53396 - 120GB |
| 0A53070 - 200GB |
0A53394 - 160GB |
| |
0A53393 - 200GB |
| |
0A53399 - 250GB |
|
| Q: |
How do I enable Bulk Data Encryption on the hard drive? |
| A: |
Bulk Data Encryption is always enabled. It cannot be turned on or off.
To protect the data and prevent unauthorized access the end-user would need to enable the "user" hard drive
password in the system's BIOS. With no HDD password set, bulk encryption will still be enabled but there will
be no access barrier. Anyone who obtains the hard drive will be able to access the prior user's data. |
| Q: |
Does Bulk Data Encryption work on Apple Macintosh or Intel Based Apple systems? |
| A: |
No. The Bulk Data Encryption feature will only work on systems that support
the ATA security feature set inside BIOS settings. |
| Q: |
Does Hitachi have any utilities that will allow me to enable or disable the Bulk Data Encryption technology? |
| A: |
No, there are no utilities to enable or disable Bulk Data Encryption. |
| Q: |
Does the Bulk Data Encryption technology work with hard drives installed in an external USB or Firewire enclosure? |
| A: |
No, although the hard drive is capable of Bulk Data Encryption, the security command feature cannot be
transferred via USB or Firewire links. |
| Q: |
I forgot my password, is it possible to recover data on a hard drive with Bulk Data Encryption? |
| A: |
There are two HDD passwords (user & master) and two HDD security levels (high and maximum). If the user password is lost and the security level is
"high", the master password can be used to unlock the hard drive and restore access to the user's data. If the user password is lost and the security level is set to
"maximum", the master password can be used to unlock the hard drive; however the data will not be retrievable. If the user and master passwords are both lost, then the drive will not be functional until one of the passwords is remembered.
The drives do not ship with any default passwords set. Hitachi cannot restore access to a user's drive if the passwords are forgotten.
Note: Not all hosts allow for setting both user and master passwords, and not all hosts allow the user to select the security level.
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| Q: |
I'm using a utility called HDDErase (version 3.2) (http://cmrr.ucsd.edu/people/Hughes/
SecureErase.shtml).
Why doesn't your hard drive work with the enhanced security erase function? |
| A: |
The current version (v3.3) of HDDErase now works properly with the enhanced security erase feature. Please download and use this version. |
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