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Troubleshooting IDE drive problems
Yes -- If FDISK or Disk Administrator see's the drive:
You may need to partition and format the drive. Also,
depending on your system BIOS, you may need to use a program such as
Disk Manager to use the full capacity of the drive. The quick installation
guide provides instructions on how to install and
configure the drive.
If the drive still does not work, click
here to continue with the RMA process.
How to check
FDISK is a utility used to partition and format disk drives.
The FDISK program can be found on your operating system startup
diskette or in the operating system directory (DOS, WIN95, etc.) on
your C: drive.
If FDISK does not recognize the drive you will see a 'No disk
drive found' error message. Use option 4 to Display the active
partition or option 5 to select a different drive when the system
has more than one drive. You can also use the /S command line
parameter with FDISK to display the drives on the system, for
example A:>FDISK /S.
Notes:
- FDISK cannot be used with the NTFS file system (Windows NT)
and the HPFS file system (OS/2). However, it can be
used with the FAT16 and FAT32 file systems for Windows
95/98, and FAT16 for Windows NT. FDISK and FDISKPM can be
used with FAT16 for OS/2.
- The Disk Administrator tool provides the FDISK function for
Windows NT. Select Start, Programs, Administrative Tools,
Disk Administrator to run the tool.
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