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Troubleshooting SCSI drive problems

The following information applies to Ultrastar SCSI disk drives using the DOS, Windows 3.x, 95, 98, NT, and OS/2 operating systems. The diagram below guides you through the steps to do basic troubleshooting for hard disk drive problems. Click on each of the steps in the diagram for information on how to perform the check.

Does drive spin up? Does system see drive? Does FDISK see drive? Are jumpers OK? Continue with RMA Check jumpers Troubleshooting flowchart

 

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