Customer Support Engineer(1)客户支持工程师(1)
Job Number: 0407020102
Job Type: Full Time
Job Category: Regular
Work Location: Shanghai, China.
Job Description
l Provide technical support and technical/products training to ODM/OEM customers.
l Analyze application and quality issues of hard disk drive in customers.
l Perform failure analysis at customer sites and consolidate quality report.
l Monitor customer quality trend in the customer factory and develop quality improvement process.
l Support Sales team to promote/design-in HGST products to customers.
Job Requirements
l Bachelor degree preferably in Electronic Engineering or Computer Science
l More than 2 years working experience as Customer Technical Support or IT related design (R&D) experience.
l Good presentation and communication skill
l Fluent spoken and written English
How to Apply
l Submit resumes (soft copy in both English and Chinese) to china.jobs@hitachigst.com.
l Include the job requisition number and position title in the subject line of email.
l If you are not applying for a specific job, please include your skill/technical discipline on the subject line of your email.
l You will be contacted only if there is interest in proceeding with an interview.
l If there is no initial job match, your resume will remain in our active database for a period of three months.
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