V.P., Quality

Mr. Craig joined Hitachi GST in May 2008 to oversee the Quality Assurance and Customer Technical Support functions for the company. His career has been focused on customer service and support leadership both inside and outside the hard disk drive industry. Most recently, Mr. Craig was senior vice president, Customer Experience, at the Dot Hill Corporation. He was promoted into that position after serving as vice president, Service and Support.

He spent 11 years at Maxtor Corporation, where he advanced from account manager to senior director, Global Accounts and, ultimately, to vice president, Worldwide Customer Engineering. Prior to joining Maxtor, Mr. Craig worked in various engineering positions at Conner Peripherals in the UK and in Houston.

He earned his Bachelor's Degree from Fife College of Technology, Scotland, UK.