Please use the material in our Support section of this web site for install, troubleshooting and RMA support.
The US Call Center will be closed September 6, 2010 in observance of Labor Day.
Contact support with questions about your Hitachi Global Storage Technologies products.
For assistance with other Hitachi products, call 1.800.HITACHI (1.800.448.2244) or visit www.hitachi.com/inquiry.
Use our Online Form to send a message to our Support team, 24 hours a day, 7 days a week.
United States, Canada, North and South America
| Hours of operation | Monday - Friday, 8:00 a.m. to 6:30 p.m. PST |
| Languages spoken | English |
| Help desk | 1.408.717.8087 |
| Toll-free | 1.888.426.5214 |
| Fax | 1.408.717.9007 |
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Singapore / Asia Pacific
| Hours of operation | Monday - Friday, 9 a.m. to 5 p.m. (Singapore time/GMT +8 ) |
| Languages spoken | English and Mandarin |
| Fax inquiries | +65.6746.2076 |
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| Australia | 1800.001.685 |
| Hong Kong | 800.933.683 |
| India (international) | 000800.650.1244 |
| India (RMA only) | 1800.103.1357 |
| Indonesia | 0018.0365.7854 |
| Malaysia | 1800.80.6016 |
| New Zealand | 0800.446.449 |
| Philippines | 1800.1651.0597 |
| Singapore | 1800.840.9595 |
| Taiwan (region) | 00801.651.647 |
| Thailand | 001800.656.450 |
| Rest of Asia-Pacific | +65.6840.9595 |
| North China* | 10800.650.0226 |
| South China* | 10800.265.0226 |
*North China - Hebei, Shanxi, Neimenggu, Liaoning, Jilin, Heilongjiang, Shandong, Henan provinces, Shaanxi, Gansu, Qinghai, Ningxia, Xinjiang, Xizang provinces, Beijing, Tianjin.
*South China - Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Hubei, Hunan, Guangdong, Guangxi, Hainan, Sichuan, Guizhou, Yunnan, Shanghai, Chongqing.
Please note, in observance of the holidays the EMEA Support Center will be closed on the following day :
Monday 5 April
We apologize for any inconvienience this may cause.
Europe / Middle East / Africa (UK and Ireland)
| Hours of operation | Monday - Friday, 9 a.m. to 5 p.m. CET (8 a.m. - 4 p.m. GMT/BST) |
| Languages spoken | English |
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| United Kingdom | 44.207.133.0032 |
| Ireland | 353.1.605.8399 |
| Hours of operation | Monday - Friday, 9 a.m. to 5 p.m. CET |
| Languages spoken | English (except where noted) |
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| Belgium (English and French) |
32.2.620.0008 |
| Denmark | 45.82.33.2759 |
| Finland | 358.9.817.10.213 |
| Italy | 39.02.3859.1113 |
| Netherlands | 31.20.654.5246 |
| Norway | 47.23.50.00.96 |
| Sweden | 46.851.99.23.25 |
| Switzerland | 41.22.567.5155 |
| Öffnungszeiten | Montag bis Freitag, 9:00 bis 17:00 Uhr MEZ. |
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| Deutschland | 49.69.29.993601 |
| Österreich | 43.1.36.027.71.464 |
Europe / Moyen Orient / Afrique - Francais
| Heures d'ouverture | de 9:00 à 17:00 CET, du Lundi au Vendredi |
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| France | 33.1.4993.9226 |
| Belgique | 32.2.620.0008 |
| Часы работы | понедельник - пятница, 9:00 - 17:00 центральноевропейское время |
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| Россия | 7.495.228.3966 |
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